Coronavirus Update

Your safety and well-being is our top priority at Bank Midwest. Due to increasing COVID activity in the Lakes Area, our Spirit Lake and Okoboji lobbies are closed until July 13. Please use our drive-up, digital channels, video tellers (ITM) or call 888.902.5662 for assistance. Learn more at bankmidwest.com/coronavirus/.

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Help Center: Insurance

Access your insurance information 24×7

Quickly access your coverage details and service options when you need them most — on the go.

Search for Bank Midwest Insurance in the app store.

  • Mobile Phone

    Mobile App Features

    Auto IDs on demand

    • View proof of insurance right on your screen
    • Email it to yourself or anyone else, if you’ve lost or misplaced it

    Claims

    • Report your claim while the details are fresh in your mind
    • Complete an online questionnaire and upload related documents including any accident photos from your phone or tablet
    • View the status of your claim

    Account or Policy Changes

    • View your policy and account details
    • Request a change to your account information
    • Add, delete or modify your insurance coverage during or after normal business hours

    NOTE: Any requests for changes to your policy are not effective until authorized and confirmed by a licensed representative of Bank Midwest Insurance. Confirmations will typically be communicated within 1 business day.

  • Get Started

    1. Download the App

    Bank Midwest Insurance App Icon

    Head over to the app store for your device.  Find us in the App Store for Apple devices and Google Play for others.

    Icon App Store Badge Icon Get It On Google Play Badge

    1. Click the Sign Me Up link in the app and enter your information.
    2. We’ll send you your login credentials.
  • Benefits

    Convenience

    Use the mobile app to access your insurance information when you need it — 24 hours a day, 7 days a week. No waiting from a call back or for our offices to open.

    Service

    Giving you mobile self-service options helps us be able to provide a faster response.

    Safe

    It’s also safe. Security protections are in place to help prevent unauthorized account access.

  • Does the app work for businesses?

    Yes.  The Mobile Insurance App provides access to business policies as well as personal coverage. Give it a test drive or contact your agent for more information.

  • Need more information?

    Please call our Customer Support team for more information 888.902.5662.

  • Password Reset

    If you forget or lost your app password, you can click a link in the app to reset your password.

    The email will be sent from the email address: mail-server@csr24.email by Bank Midwest Insurance Services. A link send in the body of the email will walk you through resetting your password.