Help Center: Insurance

Digital Insurance Access

Get your insurance information 24×7

Insurance Support

Monday – Friday, 8 a.m. – 5 p.m.

Quickly access your coverage details and service options when you need them most — on the go from your computer or smart phone.


Benefits of Digital Insurance Access

Auto IDs on demand

  • View proof of insurance right on your screen
  • Email it to yourself or anyone else, if you’ve lost or misplaced it


  • Report your claim while the details are fresh in your mind
  • Complete an online questionnaire and upload any accident photos from your phone or tablet
  • View the status of your claim

Account or Policy Changes

  • View your policy and account details
  • Request a change to your account information
  • Add, delete or modify your insurance coverage during or after normal business hours

NOTE: Any requests for changes to your policy are not effective until authorized and confirmed by a licensed representative of Bank Midwest Insurance. Confirmations will typically be communicated within 1 business day.

Set Up Digital Access To Your Insurance


HighlightsGet Started

Have the following information available to set up digital access:

  • Email
  • Phone number
  • Policy number


HighlightsChoose your device

Computer With Padlock IconOn your computer, open the Login menu found at (see the top of this page). Click Insurance Services and the Create New Account button.


Mobile PhoneWith your smart phone, download the Bank Midwest Mobile Insurance app. Click the Sign Me Up link to get started.


HighlightsCreate your online account

Enter your email, phone and policy number (no spaces or dashes) to create your account. Next, set up your password. Your email will be your username.

Note: The same username and password is used to login with your computer or mobile app.

That’s it! You’re ready to log in.

Bank Midwest Insurance App Icon

Digital Insurance Mobile App

Download us from the App Store for Apple® devices and Google Play™ for others.

   Icon App Store Badge Icon Get It On Google Play Badge

Apple and App Store are registered trademarks of Apple, Inc.Google Play and Google Play logo are trademarks of Google LLC.

Frequently Asked Questions

  • Does the app work for businesses?

    Yes.  The Mobile Insurance App provides access to business policies as well as personal coverage. Give it a test drive or contact your agent for more information.

  • Need more information?

    Please call our Customer Support team for more information 833.634.1304.

  • Password Reset

    If you forget or lost your app password, you can click a link in the app to reset your password.

    The email will be sent from the email address: [email protected] by Bank Midwest Insurance Services. A link send in the body of the email will walk you through resetting your password.