How We Protect You

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Protecting your personal and account information is something we take very seriously.  Seriously.

 

Secure Website

We’ve secured our website for you.  Look at your web browser window and you’ll find  https:// in the website address indicating that it is secure.  You may also see a key or padlock icon in your browser window.

Children’s Privacy

We’re also concerned about the privacy and safety of children online and do not accept online requests from anyone under the age of 18. Our websites are not targeted to or intended for children.

The Children’s Online Privacy Protection Act (COPPA) protects children from the online collection of personal information.

» Learn more about children’s privacy

Online Banking Security

Bank Midwest provides online banking and related services for your convenience.  You can easily access your account information and take greater control of managing your money and accounts.

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Encrypted data

When accessing your online banking accounts and making transactions, we want to ensure that you feel safe and secure. We require that customers enroll in online banking services and receive the proper credentials to access account information securely online.

To protect you, we use Extended Validation Secure Sockets Layer (SSL) technology that securely encrypts your personal information such as IDs and passwords. This is a preventative measure used to deter anyone but you or bank personnel from accessing your information.

High security browsers will display a green color in the address bar of your web browser indicating the site you’re on is using extended security certificates and is a genuine website. When clicked, you’ll see that you’re connected to our secure online banking system, netteller.com, provided by our financial core provider, Jack Henry and Associates, Inc.

Account Lockout Feature

Password guessing is prevented with an account lockout feature. Our online banking system will automatically lock a user out when an incorrect password is entered multiple consecutive times.
Learn how to reset your password.

Session Timeout

Online banking sessions have a time limit for inactivity. If you logged in but left your computer or haven’t been active in your online banking session for several minutes, the system will automatically log you out in order to prevent anyone else from accessing your account.

Change Your Password

Periodically, you’ll be asked to change your password.  This is a precaution in the event that your credentials were to fall into the hands of someone who shouldn’t have it.  We know it’s annoying, but it’s really for your protection.

Bank Midwest Policies & Disclosures

Read up on our current policies and disclosures that affect your personal and account information.