Card Services

Report a Lost/Stolen Debit Card


Bank Midwest MasterCard® Debit Cards

Customer Support 888.902.5662

Activate Your Debit Card

To activate you new debit card, call 866.642.0459 from your primary phone. You’ll need to verify your Social Security Number and/or date of birth, then select your PIN. 

Change Your PIN

If you know your PIN but wish to change it, call 877.265.9594 (International Cardholders — 859.488.4130)

Click for more debit card options and features.


Elan Visa® Credit  Cards

Elan Visa® Customer Support 800.558.3424

Gift Cards

Transcard Customer Support 800.416.6373