Card Services

Report a Lost/Stolen Debit Card

 

Bank Midwest MasterCard® Debit Cards

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Customer Support 888.902.5662

ACTIVATE YOUR CARD

To activate you new debit card, call 866.642.0459 from your primary phone. You’ll need to verify your Social Security Number and/or date of birth, then select your PIN. 

CHANGE YOUR PIN

If you know your PIN but wish to change it, call 877.265.9594 (International Cardholders — 859.488.4130)

Elan Visa® Credit  Cards

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Elan Visa® Customer Support 800.558.3424

Gift Cards

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Transcard Customer Support 800.416.6373