Holiday Closing

Bank Midwest offices, drive-up locations and video tellers will be closed Monday, May 27, to honor Memorial Day, a Federal holiday. We'll resume regular hours on Tuesday, May 28. View all holiday closings.

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Updated Bank Service Hours Effective May 4

Effective May 4, 2024, Bank Midwest will update customer service hours affecting the following services and locations.

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Hours change

Customer Support Hours — 888.902.5662

  • Change: Monday – Friday 8 a.m. – 6 p.m. (change from 7 a.m. – 7 p.m.)
  • Saturday 8 a.m. – Noon (no change)

 

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Video Teller (ITM) Service

Hours change and New Locations

Video Teller (ITM) Service Hours

  • Change: Monday – Friday 8 a.m. – 6 p.m. (change from 7 a.m. – 7 p.m.)
  • Saturday 8 a.m. – Noon (no change)

Video Teller (ITM) Service Locations

  • Current locations: Iowa – Armstrong, Okoboji, Wall Lake; Minnesota – New Ulm, Sherburn, Westbrook; South Dakota – Sioux Falls
  • New locations: Minnesota – Jackson and Windom

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Drive-Up Service Hours

Hours Change for select locations

Fairmont Drive Up Hours

  • Change: Monday – Thursday 8 a.m. – 5 p.m. (change from 8 a.m. – 5:30 p.m.)
  • Friday 8 a.m. – 5:30 p.m. (no change)
  • Saturday 9 – 11 a.m. (no change)

New Ulm Drive-Up Hours

  • Monday-Friday 8 a.m. – 5 p.m. (no change)
  • Change: Saturday closed (change from 9 a.m. – 11 a.m.). Video Teller/ITM available for transactions.

Jackson Drive-Up Hours — effective May 11

  • Monday-Thursday 8:30 a.m. – 4:30 p.m. (no change)
  • Friday 8:30 a.m. – 5 p.m. (no change)
  • Change: Saturday closed (change from 9 a.m. – 11 a.m.). Use new Video Teller/ITM

Windom Drive-Up Hours — effective May 11

  • Monday-Friday 8 a.m. – 5 p.m. (no change)
  • Change: Saturday closed (change from 9 a.m. – 11 a.m.). Use new Video Teller/ITM

 

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