Stay Alert

Phishing calls are on the rise. If you receive an unexpected call or message from someone representing Bank Midwest, do not respond. Contact us directly using the number on the back of your debit card or our website. Remember, Bank Midwest will never request your login credentials, authentication code or account information through phone calls not initiated by you.

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    We’ve received your debit card request.

    Thank you for starting your request online. We’ve received the form you submitted and will confirm your request by email within one business day.

    • Card Replacements: If you requested a replacement debit card, you should receive the card within 7 to 10 business days.
    • Travel Notifications: If you’ve provided your travel plans, we will make every effort to ensure that you will be able to use your debit card in the destinations you’re traveling to and through.

    If you need immediate assistance during our service hours, please contact Customer Support.

    Customer Support: 888.902.5662.
    Monday — Friday 7 a.m. to 7 p.m. | Saturday 8 a.m. to Noon