Frequently Asked Questions

Yes. Bank Midwest uses secure websites (HTTPS), encrypted data transmission, multi-factor authentication, session time-outs, account lockout features, and alerts for changes to your account to help protect your personal and account information online. We will never ask for your password or username by phone or email.

If you suspect fraud, contact Bank Midwest immediately at 888-902-5662 to report suspicious activity or contact us using secure messaging in Online Banking. You can also visit the Report Fraud & Identity Theft section of the Help Center.

Yes. Deposits in checking, savings, money market, and CDs are insured by the FDIC up to $250,000 per depositor, per ownership category. Bank Midwest participates in the FDIC’s Insured Cash Sweep® (ICS) program to help insure deposits above that limit across a network of banks.

Opening a Bank Midwest deposit account generally does not affect your credit score, because most deposit accounts don’t involve a credit check. (If a credit check is required for an overdraft line, ask your banker about potential impacts to your credit score.)

Funds availability follows standard policies. Mobile and in-branch deposits may take time to process before being available (often next business day but can vary).

ATM withdrawals are typically limited by your card’s daily limit. For cash in-branch, limits depend on the location and advance notice.

Some accounts require minimum daily or opening balances to avoid fees or earn interest. Check the deposit rates for your account to learn more.

Yes. Direct deposit can be set up using employer forms with Bank Midwest routing and account numbers. Funds availability depends on your employer’s timing and the bank’s processing.

Mobile deposits will show in your available balance once processed. We have multiple processing times during the day with the last one at 5 p.m. CT. Deposits made after this time will be available the next business day. There are no dollar limits on mobile deposits, but we do review these types of deposits and may impose a hold on funds if we cannot verify funds availability with the paying bank. Please review our Funds Availability Disclosure provided with account documents for more information.

To open a business bank account with Bank Midwest, you’ll need a valid photo ID for each owner, basic business details, and documentation that shows your business is legally established, along with an EIN or Social Security number. You’ll also need an initial deposit, and a local banker can walk you through the rest either online or in-branch.

Certain accounts like Interest Checking, Savings, Money Market, and CDs can earn interest. View our accounts with earning potential and current rates here.

Your card has standard daily limits. You may adjust these through the Mobile App or by contacting support through our Help Center.

Bank processors typically post transactions on the next business day.

Accepted deposits are reviewed. Funds may be on hold pending verification and posting.

Your routing and account numbers are available on your checks or by calling Customer Support at 888-902-5662.

Authentication codes are sent via your choice of phone, email, or app when logging in from new devices.

Debit cards can be used anywhere Mastercard is accepted, but foreign transaction fees and network acceptance may apply.