HELP CENTER: ONLINE BUSINESS BANKING
Online Deposit Support
If you don’t see an answer to your question, contact us online or call:
Business Solutions Support
844.238.3838
Monday – Friday 8 a.m. — 5 p.m.
Online Deposit
Scan checks or money orders, upload the electronic images to a secure website and we’ll credit your account the next business day. Store check images and transaction history, and report on customers’ payment history.
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What are cut-off times for processing scanned checks?
Scan and upload checks by the following cut-off time 10 a.m., 1 p.m. and 5 p.m. in order to have the funds uploaded to your account that same day.
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What kind of hardware is required?
The following scanners are compatible: Epson Capture One and Digital Check.
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What do we do with the checks after scanning?
We suggest that you securely store the checks for 30 days and then be sure to securely destroy them.