News

Heartbleed Bug Security Flaw

You may have heard the news about the Heartbleed Bug which has been reported to affect many popular websites on the Internet and may have put personal information at risk including your passwords, card information and email.

 Bank Midwest’s online and mobile banking services have NOT been affected by the Heartbleed Bug.

You are safe to continue using your online banking accounts and mobile banking apps with Bank Midwest. We always encourage you to protect yourself by:

  • Frequently changing your password;
  • Protect confidential information by using industry-leading fraud security products on your device to detect any viruses;
  • Avoid suspect websites; and
  • Ignore/delete any emails from unknown entities.

FAQs

What is the Heartbleed Bug?

Heartbleed is a flaw in the programming on secure websites that could put your personal information at risk, including passwords, credit card information and emails. The Heartbleed Bug is a defect in encryption technology – called Open SSL – used by most Web servers to secure users’ personal or financial information. It is behind many “https” sites that collect personal or financial information. Basically, it provides a secure connection when you are conducting a transaction or sending an e-mail online. Experts discovered the bug recently and warned that cybercriminals could exploit it to access visitors’ personal data or to impersonate a website and collect even more information.

Am I affected?

Most active users of the Internet have likely been exposed, since a majority of websites – including Facebook, retail and even government sites – use the Open SSL software. But it is unknown whether any criminals have actually exploited the bug, and several major sites, like Amazon, have already installed patches. Most sites with an address beginning with “https” are vulnerable until the website operator fixes the bug and users change their passwords.

What can I do?

You should change your passwords on sites you’ve used which have been affected by the Heartbleed Bug. As always, it is a good idea to update your bank password every few months. Also, monitor your account regularly and report suspicious transactions to the bank immediately. Beware of phishing scams – or emails with malicious links – that will attempt to get additional sensitive information from you.