News

Bank Midwest Customers Included in Area-Wide Phone Scam

Phone scammers chose one of the busiest holiday shopping days to target area residents, including customers of Bank Midwest.

The bank began receiving customer phone calls shortly after 12 p.m. on Saturday, with reports that they had received a call telling them their debit cards had been blocked. In some cases, the caller fraudulently said they were from Bank Midwest or from the card provider, MasterCard.

The scammers then attempted to get bank customers to enter their card numbers to be “activated.”

“Bank Midwest is closely monitoring all debit card activity and contacting every customer whose account indicated unusual activity,” states Bank President and CEO Steve Goodenow.

Customers who believe they have been a victim of this scam should call 888.902.5662 or their local bank to report it immediately.

“Today’s technology provides a high level of convenience,” states Goodenow, “but also invites the potential for a new generation of fraudulent activity. Bank Midwest has strong risk management and recovery protocols, which triggered effectively during this event to help protect customers and their accounts.”

Founded in 1882, Bank Midwest is an employee-owned organization with asset of $711 million. The full-service financial institution also provides insurance, investment and trust services in ten locations in Minnesota, (Jackson, Fairmont, New Ulm, Sherburn, Windom and Westbrook) and Iowa (Armstrong, Okoboji, Spirit Lake and Wall Lake).