Report Lost/Stolen Card

Bank Midwest MasterCard® ATM/Debit Card

If your ATM or debit card has been lost or stolen, report it immediately.





Did you know? 

You can deactivate your debit card through online banking.   Enrolled users can:

  • Log in
  • Select the Settings menu to find the Debit Card options.  Mark your card as “Lost/Stolen.”

You should receive your new card within 14 days.

Visa® Credit Card

Call Elan Financial Services to report your Visa® credit card lost or stolen.


Prepaid, Payroll or Gift Card

Transcard Customer Services will assist with your reloadable debit card, payroll card or gift card if lost or stolen.