Report your lost or stolen card immediately. If you feel that you have been the victim of identity theft, you may need to take additional action.
Bank Midwest Debit Card — 888.902.5662
Bank Midwest Customer Support, 888.902.5662. Open Mon. – Fri. 7 a.m. to 7 p.m.; Saturday 8 a.m. – Noon
After Hours: Call Vantiv at 800.528 2273. (International Cardholders — 812.647.9794 )
Temporarily suspend your debit card
Turn your debit card off or on using our Mobile Banking app if you temporarily misplace your card or find a questionable transaction. Once you find your card or solve a transaction mystery, turn your card on again.
Elan Visa® Credit Card — 866.552.8855
Call Elan Financial Services to report your Visa® credit card lost or stolen.
Gift Card — 800.416.6373
Transcard Customer Services will assist with your gift card if lost or stolen.