Coronavirus Update: Banks are essential services and will remain available to help

Please understand that banking is an essential service -- and we will continue to be available to help you even when states or localities issue stay-at-home guidance. As a measure to slow the spread of the coronavirus, our drive-up service has replaced lobby service. Lobbies will continue to remain closed to walk-in visitors without an appointment. Find additional information at

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  • Coronavirus Response

    The safety and well-being of our customers and employees is the top priority at Bank Midwest. Please know that we’re taking additional precautions to prevent the spread or COVID-19.

    Banks are essential services and we will remain available to help you even when states or localities issue stay-at-home guidance.

    Office Hours by Appointment-Only

    Until further notice, our lobbies will not be open to walk-in visitors without making prior arrangements. Please call ahead to schedule an appointment if you require assistance in-person.  Call 888.902.5662 or contact an employee. Alternative service options are also available. See below.

  • Mobile Phone

    We Are Available to Assist You

    While our lobbies may be restricted, are team is still working to help you. As much as we’d love to see you in-person, we ask that you use an alternative channel until further notice.

    Go Online


    • Use our Drive-Up service or Drive-Up Video Teller (ITM). Find locations and hours here.
    • Night Deposits will be collected multiple times each day.
    • ITM Video Tellers can help with deposits, check cashing and more.

    Call For Service — 888.902.5662

    • We’ll help you or direct you to the right person who can.
    • Make an appointment. If your transaction requires an in-person visit, we can help schedule an appointment.


    • Use ATMs to check your balance, transfer funds, or withdraw cash. Find a no-fee MoneyPass network ATM.
    • Use your debit card instead of cash (which can carry germs); however, if you need cash use an ATM or request extra cash when checking out at select stores.
    • ITMs also offer ATM service (no video teller required).
  • Financial Assistance Resources

    We’ve enacted special policies to help address coronavirus-related financial hardship issues. Contact us to request participation in any relief effort by reaching out to your lender directly or by calling 888.902.5662.

    Business Assistance

    Small Business Emergency Loans

    COVID-19 Iowa Business Recovery Assistance

    U.S. Small Business Administration:
    COVID-19  Disaster Assistance

    Customer Notes


    To help you get through the COVID-19 pandemic, we will waive minimum balance service charges, monthly account and business analysis fees for March and April.

    Fairmont Drive-Up Hours Change

    Starting March 31, Fairmont’s drive-up hours will change to:
    Monday-Friday 10 a.m. – 5 p.m.
    Saturday 9 a.m. – 11 a.m.

    Be Safe

    Scammers are already playing upon the fears of this outbreak. Don’t be fooled. The Federal Trade Commission offers the following tips and more at:

    • Do not click links in emails from sources you do not know.
    • Don’t trust emails claiming to be from the Centers for Disease Control and Prevention or other ‘experts’. Go directly to the source –
    • Ignore online offers for vaccinations.
    • Watch out for suspect donation requests. Don’t feel rushed or be pressured into only giving cash, gift card, or wiring money. Do your homework first!