As mobile banking continues to exceed online users, it’s more important than ever for customers to use mobile banking safely.
Convenience is the driving factor in the rise of mobile banking. It opens the doors to consumer choice and access to banking options. But, as mobile devices such as smartphones and iPads become more popular, hackers are finding savvy ways to steal information.
Bank Midwest urges consumers to be cautious when using mobile devices to do their banking. It’s important to take a common sense approach to mobile banking. Use caution on your phone just like you would a computer.
If you’re careful, you can really enjoy mobile banking’s benefits safely and securely.
Here are some simple steps to follow now that can prevent a big headache later:
- Avoid storing sensitive information like passwords and social security numbers on your mobile device.
- Password protect your mobile device and lock it when you’re not using it.
- Be aware of your surroundings. Don’t type any sensitive information if others around you can see.
- Log out completely when you finish a mobile banking session.
- Protect your phone from viruses and malware just like you do for your computer by installing mobile security software.
- Download the updates for your phone and mobile apps.
- Use discretion when downloading apps.
- If you change your phone number or lose you mobile device, let Bank Midwest know right away.
- Monitor your accounts regularly and report suspicious activity to Bank Midwest immediately.
- Avoid mobile banking when you’re connecting a device using a public Wi-Fi hotspot connection which may not be secure.
This information is provided in partnership with the American Bankers Association and Iowa Bankers Association for Iowa banks.