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Service Center » Security and Identity Theft »
Protect Yourself
Protect yourself by safeguarding your confidential information. Use the following guidelines to help prevent the unthinkable from happening to you.
Online Security Guidelines
- Don't give out personal information over the phone, through the mail, by email, or over the internet unless you have initiated the contact or know who you're dealing with.
- Guard your mail from theft. Use locked collection boxes and promptly remove mail from your mailbox. And, if you'll be away from home for a period of time, contact the U.S. Postal Service to hold your mail.
- Keep personal information in a safe place. Be cautious about leaving personal information around, especially if you have roommates, guests, employ outside help, or have service work done.
- Use unique and complex passwords. Don't use your child's name, birth date, your Social Security Number, phone number, or a series of consecutive numbers.
- Pay attention to your billing cycles. If bills don't arrive on time, follow up with your creditor. A missing bill could mean identity thieves have taken over your account and changed your billing address to cover their tracks.
- Only give your Social Security Number only when absolutely necessary. Ask to use other types of identifiers when possible. And, don't carry your Social Security card with you.
- Never click on links sent in unsolicited emails. Type in a web address you know. Keep your anti-virus software up to date to protect your home computer.
- Shred sensitive documents before disposing of them. Charge receipts, copies of credit applications, insurance forms, physician statements, checks and statements that you are discarding, expired charge cards, and credit offers you get in the mail.
- Routinely monitor your accounts online at your bank's, credit card company's, or other financial institution's websites.
- Conduct your financial transactions online. Replace paper invoices, statements and checks, with online banking, emailed statements, online bill pay and direct deposit. Avoid mailing checks to pay bills or deposit funds in your banking account.
- Review your credit information no less than once per year. Request your free annual report. Read more »
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