First-Time Enrollment Instructions

As we transition to the new online, mobile and phone banking systems, all customers will need to re-enroll the first time.  After enrolling, you can log in using the credentials you establish during this enrollment process.

 

ONLINE BANKING

Bank Midwest ENROLL

ENROLL starting April 24!

The FIRST time you wish to access Online Banking on or after April 24, 2017, you will need to re-enroll.

  • Visit BankMidwest.com
  • Click the First time? ENROLL here link below the Submit button  on the home page to get started.

  • Select Let’s Get Started and accept the terms and conditions to begin.

STEP 1

Click I Know My User ID and Password.

  • User ID:  Enter your current User ID
  • Password:  The last 4 digits of your Social Security Number.
    Cash Management Users:  Enter the last 4 digits of your business TIN
  • Enter the random code shown for an extra layer of security.

STEP 2

Select and answer three security questions. You can create your own question and answer sets, if you wish!

STEP 3

Finally, create your password. It can be the same as your current password.

Cash Management Users: Token Registration
  • First, enroll in Online Banking following the steps listed above using your Business TIN.
  • After you’ve enrolled, contact Business Support at 844.238.3838 for assistance in registering your security token.

We will follow up with all Cash Management users with first-time enrollment and token registration process, if they haven’t enrolled or registered their token after May 19.   

MOBILE BANKING

Access your accounts on a mobile phone or tablet with just a couple more steps. 

NOTE: Enroll in Online Banking FIRST (see above). Then, download the new mobile app and log in with the same User ID and password. 

Step 1

Enroll in Online Banking.  Follow the steps above. After you’re enrolled Online Banking (above), you’re ready to take your accounts with you wherever you go.

Old Bank Midwest App Icon -- all Burgundy color -- should be deletedStep 2

Delete the OLD Mobile App.

Whether you’re using a mobile phone or tablet, you’ll need to delete the old Mobile Banking app. The old app will no longer function on April 24, 2017.

 

 

New Bank Midwest Mobile App Icon -- with green diamond -- should be downloadedStep 3

Download the NEW Mobile App. 

Look for the NEW green diamond on the new mobile app icon.  Visit the Google Play or App Store* and download the NEW mobile app on or after 8 a.m. Monday, April 24, 2017.  (Be sure to have your Google Play or App Store login and password available!)

 

Log In on Your Mobile Device

Open the new app and use your User ID and Password established during the enrollment process for Online Banking. Enter the last 4 digits of your Social Security for verification.

New Settings Features

Visit the Settings menu to set up easier access to your accounts.

  • Take advantage of Touch ID (newer Apple devices) or try the Auto Login feature to view a quick account balance without logging in.
  • Set up an optional 4-digit PIN for a fast way to log in and submit transactions in place of your password.
Cash Management Users: Mobile Updates 

Business users are encouraged to use Mobile Banking to monitor account balances, transactions and transfers; however, ACH and Wire originations and approvals are no longer available using the mobile app.

Phone Banking

Dial 800.914.6027, and press * to begin.

STEP 1

Enter enrollment credentials:

  • Your User ID will be your Date of Birth and Zip code: mmddyyzzzzz.
  • Enter your PIN Code which will be the last 4 digits of your Social Security Number.

STEP 2

Tell us whether you’re calling from the phone you will normally use, and enter the type of phone number this is: mobile, home, work.  If you wish, you can add an additional phone number.

STEP 3

Establish your security verification information that include 3 challenge questions and a Site Key “Personalized Message” which you choose from list of 3.

STEP 4

Finally, choose your new PIN, re-key PIN.

Note:  Allow 5-10 minutes the first you enroll in Phone Banking.