Account Benefits Support

Benefits to serve you.Exp_Bank_Service_AccountBenefits


After you’ve opened your account and completed the enrollment process explained in your new account kit, reap your membership benefits!

If you have any questions, don’t hesitate to call your local Bank Midwest or one of the service numbers listed below.


Onederful Checking

Simple. Easy. Convenient.

Membership Benefit Questions:  800.251.2311

Member ID 10200

Cash Back Rewards

Log in to My Cash Rewards 

Identity Fraud Support Service

For identity theft-related matters, call 866.622.5205.
Monday – Friday 7 a.m. – 8 p.m. CT


Experience Package

Predict. Protect. Prevent.®
NOTE: Sorry — this package is no longer available to new customers.

Membership Benefit Questions:   877.344.8007

Lost Payment Card Notification

Call 24 hours to report lost of stolen cards:  800.251.2690
(outside the U.S., Canada, Guam, Puerto Rico, and the Virgin Islands, call collect 1.614.823.5161)

Extended Warranty and Purchase Price Protection

Call for claims information:  800.251.2311

Identity Theft Insurance

To file a claim: 866.622.5305
Monday – Friday 7 a.m. – 8 p.m. CT

Identity Fraud Support Service

For assistance with identity theft-related matters:  866.622.5205
Monday – Friday 7 a.m. – 8 p.m. CT